Your personal data matters to us. This Privacy Policy explains what information phrush collects, how we use it, and the rights you have as a player in the Philippines. Please read it carefully before using our platform.
Last updated: June 2025
This Privacy Policy applies to all personal data collected by phrush when you access or use our website, mobile application, and related services available to players in the Philippines. It covers the types of information we gather, the purposes for which we use that information, how long we retain it, and the circumstances under which it may be shared with third parties. By registering an account or continuing to use the phrush platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should discontinue use of the platform and contact us to request account closure. We encourage you to revisit this page periodically, as we may update it to reflect changes in our practices or applicable Philippine law.
When you register for a phrush account, we collect personal information including your full name, date of birth, email address, mobile number, and a government-issued identification document as required for age and identity verification under Philippine regulations. During your use of the platform, we also collect transactional data such as deposit and withdrawal records, betting history, game activity logs, and device information including IP address, browser type, and operating system. We may collect location data at the time of login to verify that you are accessing the platform from within the Philippines, in compliance with our licensing obligations. Communications you send to our support team — including chat logs, emails, and feedback submissions — are also retained as part of your account record. All data collection is carried out on a lawful basis and only to the extent necessary for the purposes described in this policy.
phrush uses the personal data we collect primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, verify your identity and age, and deliver the gaming and betting services you have requested. We also use your data to detect and prevent fraud, money laundering, and other prohibited activities, and to comply with our obligations under Philippine law and our gaming licence conditions. With your consent, we may use your contact details to send you promotional communications about bonuses, new games, and platform updates — you may opt out of these at any time through your account settings. Aggregated and anonymised data may be used for internal analytics to improve platform performance, user experience, and game offerings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data may be shared with trusted service providers who assist us in operating the platform — including payment processors, identity verification partners, and cloud infrastructure providers — strictly under data processing agreements that require them to protect your information in accordance with applicable law. We may disclose your data to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of phrush, our players, or the public. In the event of a business transfer, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change. All third-party recipients of your data are required to handle it with the same level of care and security that we apply.
phrush implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure storage of sensitive account information, and access controls that limit internal access to personal data on a need-to-know basis. Our systems are regularly reviewed and tested to identify and address potential vulnerabilities. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your phrush account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact our support team immediately.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including anti-money laundering regulations that mandate the retention of transaction records for a minimum of five years. Account information and identity verification documents are kept for the duration of the account relationship and for the legally required period following account closure. Communications with our support team are retained for up to three years to assist with dispute resolution and quality assurance. Where data is no longer required for any lawful purpose, we securely delete or anonymise it in accordance with our internal data retention schedule. You may request information about the specific retention periods applicable to your data by contacting us through the details provided at the end of this policy.
As a data subject under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to be informed about how your personal data is processed, to access a copy of the personal data we hold about you, and to request correction of any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, to request erasure of data that is no longer necessary for the purpose for which it was collected, and to data portability where technically feasible. To exercise any of these rights, please submit a written request to our Data Protection Officer using the contact details below. We will respond to all verified requests within the timeframe prescribed by applicable law. Please note that some requests may be subject to limitations where retention is required by law or necessary to protect legitimate interests.
phrush uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with our platform so that we can improve the user experience. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most used and where players encounter difficulties, allowing us to make targeted improvements. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or share cookie data with external advertising networks. For more information about the specific cookies we use and their purposes, please refer to our cookie notice available within the platform settings.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you may contact our Data Protection Officer by emailing [email protected]. Please include your registered account email address and a clear description of your request or concern so that we can respond efficiently. We are committed to addressing all privacy-related enquiries promptly and in good faith. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all privacy concerns seriously and will work with you to resolve any issues in a fair and transparent manner.
If you have questions about how phrush handles your personal information, our FAQ page covers common privacy and account topics. You can also review our Terms and Conditions for the full framework governing your use of the platform. Ready to get started with a secure, Philippines-focused gaming experience? Create your free account today.